It is clear the business component maps can be an incredibly useful tool for understanding an
enterprise. The in-class exercise of developing a model for the finance department of an organization certainly illustrated how challenging the task of developing a model is. While this exercise was valuable, I think it would have been more effective to develop a model for an organization that I have worked at. A deep understanding of an organization's specific
structure, functions and competencies are necessary to
truly make this model effective.
Perhaps, for our take home Knowledge Exchange
pov assignment, rather than modeling for an abstract organization, we could have tried to utilize this tool on an organization we work or have worked for. In this way, the impact of what this approach reveals would be more relevant and powerful.
On another note, I came to appreciate technological backups over the last
several days out of technology frustration. While wireless communications offer great flexibility and efficiency, when these systems become vulnerable great inefficiencies result. As students, we depend on wireless
Internet access from our laptops while at school. When the wireless system fails, we spend hours trying to log back on, make our connection more robust and figure out short and long term solutions. As a result we lose time spent on completing productive work. As a result of a weak wireless network at school, I have become dependent on using a desktop computer, with hardwired
Internet access.
Similarly, my cellular phone's
modem malfunctioned this weekend, and I was therefore unable to make or
receive phone calls.
Unfortunately, I do not have a land line. This is incredibly challenging when it is expected that everyone is available by phone at all times. We depend on access, constant communication. The new tools - wireless phones and
Internet - make this possible. However, we are certainly not yet ready to abandon our more
primitive technologies. Sometimes a land line and wired
Internet access are a necessity.